A top-notch course designed specifically for those who are struggling to achieve the targets and remain stagnant or flat without knowing their aim. After learning this course, you will be able to master the art of at creating performance measures and check whether these measures help you in achieving the goals.
What you learn from this course?
Measurement management
Measurement, management and tomorrow’s organization
Levers for measurement-managed organization
Building the measurement-managed organization
Developing the strategic template
Designing the measures
Cascading the measures
Embedding the new culture
The course begins with an interesting introduction which explains the success story of Tesco, which believed that good motivation of employees is the key in achieving the goals.
In the 1970s and 1980s, to make strategic decisions, most of the companies were measuring only financial and operational efficiency. Only a handful of them were using non-financial and non-operational measures like employee perceptions and organizational “climate” surveys. United Parcel Service of America is among these unique set. UPS developed a labor satisfaction index that executives could use to identify the union voting district with the greatest labor discontent.
Today, many Fortune 100 companies use a balanced set of non-financial and non-operational measures. Measurement today has become to a balanced strategic tool.
This course is useful for all levels of people i.e., low-level, middle-level and top-level management people as it not only teaches you how and what to measure but also teaches you how to develop strategic template.
A separate section - "New Challenges" which includes:-
Technology explosion
Resource equalization
Globalization
Market sophistication
New social values
is elaborately explained so that one can get a clear understanding of the hurdles and how to overcome these challenges.
No prior experience or education is required in joining this course.
One case study teaches you how changes in measurement improved the performance of a Call Centre.
This course contains 8 downloadable video lecturers. All the concepts are very interesting and interactive.
No looking back!!
Join Soon by Clicking on the Enrol button ASAP!
