In this course you will learn about table API's, Import set API's, Scripted REST API's and SOAP Integration.All the integration topics will be covered in depth and also the terminologies used in the Integration will be explained.

Pre-requisite for the course are

1) Basic coding knowledge in ServiceNow

2) Admin Access on a ServiceNow Instance.

ServiceNow Overview

ServiceNow users can find the software useful within security, operations, customer service, HR and other industries. The ServiceNow product suite also offers software for physical and cloud-based IT needs and can be used to manage service-level projects and production instances within a department. ServiceNow is a cloud-based software platform for IT Service Management (ITSM) which helps to automate IT Business Management. It is designed based on ITIL guidelines to provide service-orientation for tasks, activities, and processes. What makes this platform unique? As a cloud-based platform, ServiceNow enables smooth integration of legacy software. The platform offers connected digital workflows that make work, work better for people and business operations. ServiceNow is built using Java and Tomcat web server running on Linux. Although to develop new modules and applications in ServiceNow the JavaScript knowledge is sufficient. IN general you don't need to be a programmer in order to perform basic ServiceNow administration tasks. ServiceNow uses JavaScript for most of its client and server side scripting, and you'll need to write both kinds of scripts if you want to do any kind of customization