This is a complete course of study providing education and training to enable the student to learn how insurance claims are controlled by the unwritten implied covenant of good faith and fair dealing. It will explain how the covenant, first described in 1766, changed from a contract interpretation mantra into a tort allowing for tort damages to be assessed against an insurer who breaches the covenant of good faith and fair dealing. It is the purpose of liability insurance to protect those people and entities insured against claims they were damaged by the insured’s tortious conduct and they must be resolved fairly and in good faith.  

The Course covers the following:

1. An explanation of the covenant of good faith and fair dealing before it became a tort.

2. Why the tort of bad faith was created.

3. A detailed explanation of the liability insurance policy and how it was designed to provide protection to people.

4. What liability insurance is.

5. The statement of the covenant in 1766.

6. The principle of utmost good faith.

7. The parts of the liability insurance policy.

8. Development of the tort of bad faith.

9. Duties of Persons insured by a liability policy.

10. Adjusting a liability claim in good faith.

11. How to avoid claims of bad faith.