We are having conversations all day long. Too often we find ourselves frustrated with the outcome, feeling like we missed something, or wishing we could have done something differently.
A recent study by Udemy concluded that effectively dealing with conflict in conversations is the number 1 soft-skill need for 2019.
Most likely, you missed a lot of valuable information in the conversation, because you weren’t looking for it. In this course, you will learn what to look for and how to effectively respond.
The contents of this course include foundational coaching skills and awareness that directly tie into emotional intelligence.
It takes approximately 90 minutes to complete this course, including the short knowledge checks.
For professional and personal development, I consider this course to be foundational.
Here’s what we’ll cover together:
Mutual Experiences: Do people who have the same experiences “see the same things?” The answer is a definite no. You will learn why.
Your Brain: Your brain has two distinct paths that it can take. You will learn how they differ and how you can get in trouble in conversations depending on which path is taken. You will also learn how to make your brain work better for you.
The Flow of Conversations: You have three choices on how you can influence the direction of a conversation - so does the other person. You will learn the best choices to make given where the other person is in the conversation.
Language (Linguistics): The way you treat others in conversations has little to do with your past experiences with them. Sounds weird, but it will become very clear that there is a much more powerful driver that influences how you treat them.
Emotions and Moods: What are emotions? What’s the difference between emotions and moods? When we have conversations, does our emotional state matter? Yes, in a big way.
Body Language: What are the four basic body language dispositions, and what good does each one serve? Is there a connection between body language, emotions/moods, and language? Definitely.
Structure for a Conversation: Is there a structure that works for virtually all conversations? Yes. In fact, this structure will result in you being able to simultaneously have consistently positive outcomes and empower others.
Bonus: You will also receive the key slides used in this program to help you practice your awareness and skills, and even teach others.
After taking this course, you will wonder why you weren’t taught this stuff in school.
