In this course, you will be taken through different scenarios in the business world and learn how to communicate effectively and professionally in each of them. There is a video lesson for each topic, as well as a PDF file for you to follow along and practice with some extra exercises. Answer sheet is available in the last section of the course. The course is 100% in English, therefore intermediate-advanced-level is required.

Topics in this guide include:

• basics of a job interview: questions and preparation;

• writing emails: levels of formality, types of emails, structure;

• setting up business meetings;

• hosting meetings: steps and preparation;

• giving presentations: body language and voice work;

• drafting contracts: standard clauses and contract language;

• networking: small talk, interesting topics;

• creating and delivering elevator pitches;

• online meeting etiquette;

• and more.

Some topics are accompanied by audio files for you to practice listening by doing exercises included in the PDF files.

There is an additional section at the end of the course containing PDF files for you to read on Types of Management, Organizational Culture, and Risk Management skills!

By the end of this course, you will have all the tools you need to feel confident and ready to face any challenge that might come up in different business situations.